MP4 Viewer Pro

Watch video attachments directly in Zendesk

MP4 Viewer Pro in Action

Key Features

Instant Video Playback

Instant Video Playback

Click any MP4 attachment to start watching immediately. No downloads, no external players - everything happens right in Zendesk.

Full Video Controls

Full Video Controls

Play, pause, seek, and adjust volume. Full-screen mode available for detailed viewing. All standard video controls at your fingertips.

Multiple Video Support

Multiple Video Support

Handle tickets with multiple video attachments easily. Switch between videos without leaving the ticket interface.

Why MP4 Viewer Pro?

Understand Issues Better

Video explanations from customers help agents understand problems faster. See exactly what customers are experiencing.

Save Time

No more downloading videos to watch them. Instant playback means faster ticket resolution and happier customers.

Secure Viewing

Videos stay within Zendesk's secure environment. No need to save customer videos to local devices.

Ready to enhance video support in Zendesk?

Start watching video attachments instantly without downloads

Install from Zendesk Marketplace